I am an old user, but the computer died, and with every thing else going on I never recovered my wallet. It has been a while. Actually I had an All in One. I kept it as when I finally got it to work, I did not feel I had the time or patience to deal with what an “improved version”, would do to my old machine.
I still have my old Wallet account name, BURST - and my 10 word user phrase.
How do I recover? Obviously I can get a new wallet but I would like to my old balance
When I try to log in, and put my burst phase into the new improved version ( a few weeks old) I get a new Burst address and zero balance.
The FAQs say if you have that you can recover. But I cannot find any info on how to do that. I also see a few conversations form 2017 where recovery was not successful.