Wallet changed after logoff


#1

and here my first question… i had some burst on my dashboard, then i had to reload the page due to browser crash… now i see my wallet number has changed and no burst are there!!! why that???


#2

i would suspect you put your passphrase in incorrect. try again and see what happens


#3

now seems to keep the same wallet number:

BURST-VNT7-ES7V-2TS6-6M2RN

but last wallet number where i got 5 burrst is not accesible… how can i get those burst back?


#4

the only way is to enter the same password you used for that wallet.


#5

i tried with both password and passphrase but now still give me this wallet:
BURST-VNT7-ES7V-2TS6-6M2RN

that is not the same where i got the 5 burst…


#6

Then you might have added or removed a space to your passphrase usualy in the beginning or the end.


#7

Spaces and capitalization matter